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Contact

The Maca Team products title=
Real people. Real answers. Genuine care.

Real people. Real answers. Genuine care.

At The Maca Team, we run our customer service the same way we run our company—with honesty, warmth, and our version of the Golden Rule: treat every customer the way we’d want to be treated.

Whether you have a question about maca benefits, choosing the right product, or an order you placed, our small U.S.-based team of maca specialists is here to help. We respond to every message personally, and we take the time to make sure you feel supported and informed.


Contact The Maca Team

Phone

  • 888-919-8616 (Toll-free within the U.S.)
  • +1 719-309-9707 (Outside the U.S.)

If our voicemail answers, please leave a message—we absolutely will call you back, typically the same business day.

Email

Simply fill out the contact form below, and we’ll reply as soon as we can.

Typical response time:

  • Within 12–24 hours on weekdays
  • Next business day for weekends and U.S. holidays

Business Hours

  • Monday–Friday: 8:30 AM – 4:30 PM Pacific
  • Saturday–Sunday: Closed
  • Closed on U.S. national holidays

During business hours, you’ll reach real staff members who have worked with maca for years and can give knowledgeable, practical guidance.

U.S. Mailing Address

The Maca Team, LLC
1714 West Lamar Alexander Parkway
Maryville, TN 37801
United States

What You Can Expect From Us

  • Friendly, knowledgeable support
  • Honest answers (even when that means recommending less, not more)
  • Quick response times
  • A real human every time—never bots
  • A team that genuinely cares about your experience

We’re grateful you’re here, and we’re always happy to help.

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The Maca Team are light years ahead of anyone else selling maca out in the marketplace

I shop around a lot for my supplements and health foods, and I have to say you guys at The Maca Team are light years ahead of anyone else selling maca out in the marketplace. Thanks for all you do!

By Jim Price, The Green Marketing Guru

I can tell the difference from my usual store-bought brands

Loving the red maca from The Maca Team. I can tell the difference from my usual store-bought brands. It tastes so fresh and sweet compared to others. I really love this product. Thanks for sourcing it for us to enjoy.

By Michelle Gebbia

The Maca tastes fresh and flavorful, and the kilo bag is a great price

I LOVE Maca Team maca. This was my first purchase with The Maca Team, and I have no need to try any other maca producer. The maca tastes fresh and flavorful, and the kilo bag is a great price.

By Lizzie Thompson

Their maca varieties are good, as is their customer service

Maca first came to us by our vitamin supplier. Then we ordered from The Maca Team. Their maca varieties are good, as is their customer service. We have never had such speedy delivery, and the packaging is the strongest and most protective we’ve seen.

By George & Sherri

I feel like I’m dealing with friends, not some company far away

Love The Maca Team. The team has answered any questions I’ve had promptly. I feel like I’m dealing with friends, not some company far away. The maca is fresh, prices are good, and the people are nice.

By Bob

I must say this is the best tasting maca I have tried

My maca came in today and it has all the information on it. I must say this is the best tasting maca I have tried. Thank you again for a great product. I will only order from you in the future.

By Stormi Evans

This is the highest quality product we have ever carried

This is the highest quality maca product we have ever carried. I am proud to offer it in my store.

By Mellissa Gage, Infinity and Beyond

Thank you again for your kindness and professionalism

I have done quite a bit of research on different companies that offer maca, and The Maca Team definitely is the most reputable. Thank you again for your kindness and professionalism.

By T.C.

I can tell the quality is top tier

I can tell the quality is top tier and it came packaged very nicely. This will definitely be my go-to maca powder.

By Rebeka

High quality maca from a family-owned business

I can't believe I didn't come across The Maca Team sooner. I'm very happy to now support a family-owned business with values that align with mine and such high quality maca. I also really appreciate the informative website; it made it much easier to choose which maca to buy, and I learned a lot of facts about maca that I didn't know. I wish you much success!

By Vanessa

My only trusted source for maca products

I've been purchasing maca root product from The Maca Team for several years now. Admittedly, I've also purchased maca from other sources as well. But over the years I've realized that there is no better source for maca in terms of quality and consistency. Their pricing is always competitive as well and their customer service outstanding. For the last few years, The Maca Team has become my only trusted source for maca products.

By Sally L.

Always fresh and prompt delivery

Always fresh and prompt delivery. Great customer service, and they fix any problems immediately.

By Dr. Raymond Pettit

Excellent quality

Excellent quality. I have used other macas for the past four years, including Pure Encapsulations, Now, and First Harvest, and I am staying with yours.

By Scott Vigder

Kind, caring, and conscientious

I would like to say thank you for your products. More importantly, I am so impressed by the language you use. Whether describing the supplements or sharing information, you show how you care for people as if you are standing in front of us and talking to us face to face — so kind, caring, and conscientious. All the best and God bless you all.

By Nancy

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